Shipping policy

 

SHIPPING POLICY

Last Updated: December 8, 2025

1. Order Processing Time

Processing takes 2–4 business days

Orders placed on weekends/holidays start next business day

Bulk or custom orders may require additional time

2. Shipping Destinations

We ship to:

Canada

United States

Worldwide (selected countries)

3. Shipping Times

Shipping rates are calculated at checkout.

🇨🇦 Canada: 3–10 business days
🇺🇸 USA: 5–12 business days
🌍 International: 7–21+ business days (varies by country)

Tracking numbers are provided for all orders.

4. Incorrect Addresses

Customers must ensure the shipping address is correct.

If a package is returned:

Reshipping fees apply

No refunds will be issued

5. Lost, Stolen, or Delayed Packages

Once the carrier receives your package:

We are not responsible for delays, theft, or loss

Customers must contact the carrier directly

6. Damaged or Incorrect Orders

Must be reported within 48 hours with clear photos of:

Damaged/incorrect item

Outer packaging

Shipping label

If approved, we will replace the item.